Privacy Policy

1. Scope

This policy explains how CompVer LLC ("CompVer," "we," "us") handles information collected through The Credentialer website (thecredentialer.com) and, where applicable, The Credentialer application. Use of the application by customers is also governed by the written agreement between CompVer and the customer.

2. Information we collect

Information you provide. When you request a demo or contact us, we collect details such as your name, organization, work email, phone number, role, and the message you send.
Customer data. Within the application, customers enter provider, contract, and screening data. CompVer processes that data on the customer's behalf under the customer agreement.
Usage and device data. We may collect standard technical information (such as IP address, browser type, and pages viewed) to operate and secure the site.

3. How we use information

To respond to demo requests and inquiries and to communicate about The Credentialer.
To provide, maintain, secure, and improve the website and application.
To meet legal, regulatory, and contractual obligations.

We do not sell personal information.

4. Health information & intake forms

The public forms on this website are not a secure channel. Please do not submit protected health information (PHI) or other sensitive personal data through them. Provider and patient-related data belongs inside the authenticated application under the applicable customer agreement, not in marketing forms or email.

We share information only as needed to operate our business: with service providers who process data on our behalf under appropriate confidentiality and security terms; to comply with law or valid legal process; and in connection with a business transfer. We require service providers to protect information consistent with this policy.

6. Data retention

We retain information for as long as needed to fulfill the purposes described here, to comply with our legal obligations, resolve disputes, and enforce agreements. Customer data within the application is retained and deleted in accordance with the customer agreement.

7. Your choices & rights

Depending on your location, you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To make a request, contact us using the details below. For customer data processed on a customer's behalf, please direct requests to the relevant customer (the data controller).

8. Security

We use technical and organizational measures designed to protect information, including encryption in transit, tenant isolation, and access controls. No method of transmission or storage is perfectly secure, but we work to protect information appropriate to its sensitivity. See our Security page for more.

9. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date above, and material changes will be communicated as required.

10. Contact us

Questions about this policy or our handling of information can be sent to info@compver.com.